What is your return policy?
Email us at firstname.lastname@example.org with information about your purchase: name, phone number, sales number, specifics about the damage, and photo of the damage.
All claims must be submitted and received within 2 weeks from receipt of shipment. No unauthorized returns will be accepted.Returns due to damage will be replaced or refunded.
When will my order ship out?
Flourish Market is currently processing orders within 2-3 business days. We will do everything we can to get your order shipped as quickly as possible. A tracking number is provided at time of shipping.
How do you ship my items?
We use US Postal Service Priority Mail whenever possible. Shipping time with this service is usually 2-4 business days, although delays may happen during busier times. Delays due to the effects of COVID, worker shortages, weather, or other reasons are out of our control.
What are your shipping rates?
Orders over $125 get FREE SHIPPING
Can I pick up my order from your location?
Yes! We can do curbside pick up!
Is gift wrapping available?
Yes! If you would like your item to be wrapped as a gift, please make note of this in your order. We will box it in a kraft paper box, add a band of wrapping paper and a ribbon.
Flourish Market will never share your information with third parties.
We collect your name and email address during the checkout process both in-store and online.
Your purchase history is retained in our Square software POS.
Your credit card information is never saved.
We collect email addresses through voluntary submission on our website.
We will on occasion send newsletters, sale announcements, and other notifications to the emails we have collected.
You may at any time unsubscribe from these notifications.
Are all of your items listed online?
No, there are many more items in the shop. Some are too large and others are too fragile. And we haven't posted everything yet. We continue to add more items all the time. Check back often!
What does 'vintage' mean?
When we refer to a product as 'vintage', we are saying it was not recently made. While we often don't know exactly how old something is - and we often have very old antiques - they are usually between 15 and 50 years old.
Can you deliver my furniture to me?
Yes, we deliver! If the piece of furniture that you want is too large for your car or too heavy for you to carry alone, we can deliver it to you. Our delivery area is Southern Berkshire County from Sheffield to Dalton and the Albany area. Please let us know your details and we can quote you a price (usually between $30 and $60) and make delivery arrangements.